Buying and filling an Onay Bus card in Almaty

This post is part of a series called Kazakhstan 2019
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Almaty has an extensive transit network.  In particular, the busses are affordable and easy, especially with the help of apps like Almaty Bus and WikiRoutes.  While you can pay on board, an “Onay” transit card is a lot more affordable and easy.  Getting them can be a little tricky though.

Start out by purchasing the card itself.  The easiest place to get one is at one of the many newsstands around town.  We got ours at a “Karavan”.  Just ask for an Onay – it should be 400 tenge, which includes a 320 tenge deposit and 80 tenge of credit (enough for one ride).

To put more credit on the card, you’ll need to use one of the touchscreen terminals you see everywhere.  They only offer text in Russian and Kazakh.  We used Google Translate to figure it out the first time.

Begin by selecting the top bar from the main screen.

 Then select the icon for tickets

Then the Onay button

The leftmost icon will let you add credit.

Look at the back of your Onay card – there’s a long numeric string.  Enter the last 8 numbers.  The screen will confirm your current balance – tap the orange button to continue.

Tap the left-most icon.

Now insert however many tenge you want to store on the card into the cash slot and tap the orange button to confirm.  You’re done!

2 thoughts on “Buying and filling an Onay Bus card in Almaty

  • Sam C July 27, 2024 at 12:43 pm Reply

    This worked completely flawlessly for us today – thanks so much!

  • David Vincent August 13, 2026 at 7:44 am Reply

    Hi! Thx for sharing your experience! Made my card loading exercise so easy. A few things have changed since you posted this. Card now costs 800 tenge with 120 tenge (of the 800) for one ride. For loading the ONAY card, you now need to enter all digits after the first four. Remember you need coin to add value to your card.

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